How to Redeem Sweeps Coins for Cash Prizes: Step-by-Step Tutorial

Redeeming Sweeps Coins for cash prizes is the ultimate goal for any sweeps casino player. This tutorial gives you step-by-step instructions on how to redeem your SC for prizes. You’ll discover our top tips for quicker prize redemptions, and we’ll help you avoid common mistakes. If you came to this page looking for ways to resolve an issue, we have a page dedicated to troubleshooting redemption problems here.

What does “redemption” actually mean?

You can’t make deposits or withdrawals at sweeps casinos. They offer two currencies: Gold Coins and Sweeps Coins (SC). The Gold Coins are for entertainment only, but you can redeem your SC for prizes.

When you play games with SC, you’re entering legal sweepstakes. These sites are governed by sweepstakes laws, not gambling laws. If you win, you can legally redeem your SC for cash prizes. From a legal perspective, it’s just like winning a prize via the McDonald’s Monopoly game or the Pepsi Summer Sweepstakes.

Sweeps casinos can’t use terms like “withdraw” or “cash out.” However, you can redeem your coins for prizes – cash (sent via online banking or an eWallet), gift cards, crypto, and sometimes merchandise.

Martin Green

Certain sweeps casinos have a reputation for providing quick, reliable prize redemptions. Stick to trusted sites like Legendz, Crown Coins, Pulsz, RealPrize, and Lone Star if you want to benefit from rapid redemptions. Verify your account as soon as possible, and choose the fastest redemption methods.

Your pre-redemption checklist

Follow this checklist before redeeming your SC for a prize at a sweepstakes casino:

Make sure your account is verified, you’re in an eligible state, you’ve cleared the playthrough requirements, and you’ve hit the minimum redemption limit. You can then make a redemption request.

Only Sweeps Coins count towards prizes, not Gold Coins

Most sweepstakes casinos offer two currencies:

• Gold Coins: These coins are for entertainment only. You can use them to play slots and table games for fun.
• Sweeps Coins: You can redeem these premium coins for cash prizes if you win.

You can’t redeem your Gold Coins for cash prizes or gift cards. They have no monetary value, as they’re designed for fun. You can’t exchange Gold Coins for SC either.

Video showing how to redeem prizes on Chumba

Step-by-step redemption process

It’s easy to redeem SC for a prize at the best sweeps casinos. Just follow these steps:

Step 1: Check your redeemable balance

Navigate to the “Redeem” page. It may be located in the account section or the coin store, depending on the site. The sweeps casino will then display your redeemable balance.

Look out for “Redeemable Balance” or “Available to Redeem.” It may be different from your total SC balance.

For example, let’s you have 500 SC, but you’ve only completed the playthrough requirements on 350 SC. In that case, you’ll have a 500 SC total balance and a 350 SC redeemable balance.

Step 2: Initiate your redemption request

If you’re over the minimum redemption limit, you can initiate your request. Just hit the “Redeem” button to get started.

Step 3: Choose your redemption method

You can then choose your redemption method. The best sweeps casinos offer two options:

• Gift card: Redeem your SC for an electronic gift card. The minimum limit is often just 10 SC, so this is ideal if you have a modest balance.
• Cash prize: Most players choose a cash prize redemption. Just bear in mind that the limits are higher for cash prizes (often 100 SC).

If you select a cash prize, you may need to choose your redemption method. For example, you might be able to choose a bank transfer or Skrill.

Note: Most sweeps casinos will only allow you to use certain redemption methods if you’ve used them for recent purchases. For example, you can only redeem via PayPal if you used PayPal to buy coins on the site.

Step 4: Enter payment details

You’ll then need to enter your payment details. If it’s a PayPal or Skrill redemption, just type in the email address linked to your account.

If you’ve opted for a bank transfer, enter your routing number, account number, account name, and any other details the site requests.

Note: The site may save your details when you make a purchase. For example, the sweeps casino may save your bank or card details, so it can transfer the funds to that account quickly and easily.

Step 5: Confirm and submit

Review the payment details carefully. If you’re happy, confirm the redemption request. Some sites will ask you to confirm the request via SMS or email.

Tip: Save your confirmation number and take a screenshot of the confirmation page. You’ll then have proof of the redemption request if there are any delays or payment issues.

The verification stage (Pending status)

A member of the site’s finance team will then need to approve your request. They’ll ask these questions:

• Is your account verified?
• Did you meet the playthrough requirements?
• Is your account in good standing?
• Is your redemption within the allowed limits?

This can take a few minutes at some sites, but it normally takes 24-72 hours. During this period, your redemption status will be “Pending.”

The approval stage

When your request is accepted, the status will change to “Approved.” That means the sweeps casino has sent the funds to your bank account or eWallet. You’ll normally receive confirmation via email.

The payment stage

The money will then arrive in your account. This can take a matter of minutes via certain methods, but you may need to wait several days if you use a slower payment method.

How long does it take to actually get paid?

This depends on two key factors:

• How long it takes the casino to approve your redemption. Some sites approve redemptions within minutes. Others take several days. Sweeps casinos will normally approve your requests quicker if you’re in one of the top tiers of the VIP program.
• The redemption method you use. The site will send the funds after approving your request, but payment speeds depend on the method you select.

These are some of the fastest options to consider:

• Gift card: You’ll normally receive an email via Prizeout within 24 hours of making the request. Just follow the link, select a retailer, and you’ll get an electronic gift card, which you can use immediately.
• PayPal: Payments should be instant. The sweeps casino will have a merchant account, and it will send the funds to your PayPal account. It doesn’t require a bank transfer, as PayPal simply moves the money inside its own internal ledger. This is a simple database update, so you don’t need to wait for clearing or settlement.
• Skrill: Payments should also be instant or near-instant. Once again, it simply requires Skrill to move the funds from the merchant (sweeps casino) account to your wallet.
• Visa Direct / Mastercard Send: The site can send funds to the account linked to your Visa or Mastercard. This should be instant if your bank supports Visa Direct or Mastercard Send.
• Crypto: Some sites offer crypto prize redemptions. They typically take a few minutes if you use BTC, ETH, or USDT (ERC-20). Other coins are much faster. For example, SOL transfers take less than a second.

Bank transfers, ACH payments, and wire are normally slower. You may need to wait for 3-5 business days to receive your funds if you opt for online banking.

Casino-specific timelines

This table highlights the average redemption times at some of the leading sweeps casinos. Just remember that your first prize redemption is often slower.

What are the redemption limits?

The redemption limits vary depending on the site you visit and the method you choose. It’s important to confirm the limits before requesting a redemption. If your request falls outside the limits, it will be rejected.

Minimum redemption amounts

You need to meet minimum redemption limits before requesting a prize. They can vary, but these are the most common minimum redemption amounts:

• 100 SC ($100) for a cash prize.
• 25 SC ($25) for a gift card.

Certain sites have lower limits. For example, the minimum cash prize redemption is just 50 SC ($50) at Crown Coins. If you play at McLuck or Hello Millions, redemptions start at 75 SC ($75) for a cash prize and 10 SC ($10) for a gift card.

Maximum redemption limits

Most sweeps casinos also impose maximum redemption limits. For example, you might be able to redeem prizes worth up to $10,000 per day and $50,000 per month.

Once again, this varies from one site to the next. Some sweeps casinos don’t have an official upper limit, and most sites offer higher limits if you have VIP status.

State restrictions

If you’re in Florida, most sweeps casinos won’t let you redeem a prize worth more than $5,000. For example, if you redeem 5,250 SC, you’ll get a $5,000 prize, but the extra 250 SC will be voided.

This term only applies in Florida and New York. Most sweeps casinos have left New York following a crackdown from the Attorney General, so it only really applies in Florida now.

Frequency restrictions

Certain sweeps casinos will only let you request one redemption every 24 or 48 hours. Some sites also impose a cap on how many redemptions you can make each week or month. If you make multiple redemption requests, they’ll normally be processed in chronological order.

You can visit the sweepstakes rules to check for any frequency restrictions. If anything is unclear, just contact the customer support team.

Redemption Fees

You won’t be charged a redemption fee at most sweeps casinos. They offer free cash prize redemptions, so you’ll keep 100% of your winnings.

Some sites offer faster redemptions if you pay a small fee. For example, you can pay a $1 service fee for an instant debit transfer at Funzpoints. The funds will then arrive in less than 30 minutes. Alternatively, you can opt for a free ACH payment, which will take 1-3 days.

There are a few potential fees to bear in mind:

• Bank fees: Your bank may charge you for incoming ACH payments, but they’re usually free.
• eWallet fees: Transfers via Skrill and PayPal are normally free, but you may need to pay a fee if you move the funds from your wallet. For example, Skrill charges ATM withdrawal fees, and you’ll also pay a fee for sending money from Skrill back to your bank account.
• Crypto network fees: Some sweeps casinos offer crypto prize redemptions. If so, you’ll need to pay a network fee (mining fee). That can be more than $1 on Bitcoin or Ethereum, so it’s best to use altcoins if possible. It costs a fraction of a cent if you use Solana (SOL) or Ripple (XRP), and they’re much quicker too.

How to check the status of your redemption

Visit the account section to check the status of your redemption. You should find the details on the “Redemption History” or “Transaction History” page. The sweeps casino will display your redemption request, plus the current status. These are some potential statuses:

• Pending – waiting for a member of the team to review the request.
• Under Review – a member of the team is processing your request.
• Approved – the request has been accepted and sent to the payment processor.
• Complete – the funds have been sent, and you should have the money soon.
• Rejected – your request has been denied (see below).

The best sweeps casinos will send you updates via email at each stage. Be sure to check your spam or junk folder, as they don’t always go into your primary inbox. You may also be able to set up notifications.

When should you contact support?

You can contact the customer support team if your redemption is delayed:

• The status hasn’t been updated in 72 hours.
• You haven’t received the funds 3-5 days after receiving a “Complete” status.
• Your redemption request was rejected.
• The payment failed.
• You notice an error in the request you made.

It’s important to provide as much information as possible, but don’t ramble. Get your point across clearly and concisely. Be polite and respectful, as that will make the agents more inclined to help you. Add any supporting evidence – confirmation of the redemption request, bank statement, eWallet statement, and so on.

A member of the support team will then investigate. They should be able to solve the issue by explaining what went wrong. For example, your payment details may have been incorrect, or the redemption request fell outside the accepted limits. You can then make a new redemption request.

What about taxes?

You will need to pay federal income tax on your winnings. The IRS treats all gambling profits as taxable income. That applies to sweepstakes, lotteries, traditional casino games, poker, and sports betting. In most states, you’ll also need to pay state income tax.

Your winnings will be added to any other income you earned that year. For example, your salary, bonuses, dividends, and so on. The rate you pay will then depend on your bracket and your marital status. Our tax guide provides more detailed information on this topic.

Deductions

This is a gray area. In the past, casino players could deduct any losses from their winnings. For example, if you won $1,000 playing roulette, but lost $1,100, you wouldn’t be liable to pay tax. All you needed to do was keep a meticulous record of your wins and expenses. It meant that players only had to pay tax if they ended the year in profit.

The so-called Big Beautiful Bill changed that. From the 2026 tax year onward, you can only deduct up to 90% of your losses.

There’s also heated debate about whether sweepstakes play qualifies as a “wager” – the prerequisite for deductibility. For that reason, some tax professionals now advise against deducting sweepstakes losses from any winnings.

Disclaimer: This page is informational, not tax or legal advice. Tax rules can change. Consult your tax professional for advice that’s tailored to your situation.

Tips for speeding up redemptions

Here are a few tips to help speed up the process in addition to choosing to play at one of the instant redemption sites:

• Verify your account: Complete the verification process immediately after signing up. Make sure you upload the correct documents. For example, upload a recent utility bill, not an old bill.
• Make sure your account info is correct: Ensure the account info matches your ID card. This is important if you recently got married or changed your name for any other reason.
• Meet the redemption limits: Make sure your request falls within the accepted limits. For example, if the limits are 100 SC ($100) to 5,000 SC ($5,000), don’t make a redemption request for $80 or $6,500.
• Choose the fastest redemption options: eWallets and debit card payments are usually quicker than ACH transfers.
• Ensure the payment details are correct: Make sure you’ve entered your bank details or eWallet details correctly. Any mistakes can lead to delays.
• Make the request during business hours: Some sweeps casinos process requests 24/7, 365 days a year. However, many sites only approve requests during business hours, so avoid weekends and holidays.
• Put in a single request: Don’t flood the site with multiple requests during a short period of time. That can cause confusion and slow things down.
• Reply to any verification requests: Some sweeps casinos run security checks. They may call or email you to confirm that the request was genuine. Respond promptly to avoid any delays.

Final thoughts: complete the KYC process early

Most legitimate sweeps casinos make the prize redemption process quick and easy. Just make sure you complete KYC checks and clear the playthrough requirements before making a request.

Remember that your first redemption is normally slower, so you’ll need to be patient. Further redemptions will be quicker, especially if you use fast methods like eWallets, crypto, Visa Direct, and Mastercard Send. Stick to our top-rated sweeps casinos, as you can rely on them to deliver safe, reliable prize redemptions when you win.